|
|
Organizational Culture
Organizational Culture Services and Products
Want to understand your organizational culture better?
We partner with you to conduct detailed analysis of your organizational culture, and recommend specific actions you can take. Our services are adaptable to any size company, project, or budget.
We use a complete range of assessment processes, based on your needs: Internet culture surveys, focus groups, individual interviews, written surveys, and behavioral observation. We offer tested and validated survey instruments that are available for immediate use, as well as a customized data collection and analysis process for more complex requirements.
Our assessment toolbox includes the following (click Assessments for more information about each item below and about other available assessments):
-
Corporate Culture Surveys and Analysis
-
Organizational Performance Assessment and Analysis
-
Corporate Values Survey
-
Organizational Analysis
-
Merger and Acquisition Compatibility Assessment
During the culture assessment process, we:
-
Help you determine which cultural attributes are needed to achieve your strategic objectives
-
Help you choose the most appropriate assessment tool(s) and process
-
Customize and conduct the survey and other assessment methods
-
Report on the results of the assessment process
-
Recommend actions your organization can take
Organizational Culture's Effect on Our Daily Lives
Each day, organizational culture ("corporate culture") affects:
-
How people interact, including the degree of competition and formality
-
How people dress (casual, business casual, formal)
-
How willing people are to make risky decisions
-
How much training is available
-
How willing people are to propose conflicting or new ideas
-
The hours people work and the amount of scheduling flexibility
-
How many "perks" are available, and to whom
-
How office space is configured and assigned
-
How much time people spend with colleagues outside of work
-
How people think and feel about management
System Elements that Affect Culture
Culture is ingrained and hard to change, but leaders can influence an organization's culture over time. Leaders can examine the following elements of their organizational system to see the "current state," and whether behaviors shaped by the culture foster or inhibit organizational effectiveness:
-
Structure: too much hierarchy can negatively affect open communication
-
Formal statements: written vision, mission, and values statements are meaningless unless backed up by action
-
Measures: people are more likely to pay attention to what is measured
-
Management's reactions to crises: whether leaders "walk the talk" or not becomes readily apparent during crises
-
Processes: broken processes can morph into "that's the way we've always done it"
-
Allocation of rewards: what people get rewarded and punished for influences behavior
-
Stories and rituals: what and whom leaders choose to talk about and emphasize influences organizational identity
-
Recruiting and hiring: who you bring into the organization and who remains sends messages to people
-
Space: open space causes people to act differently than space with many closed doors
Organizational Development Consultants can help you work through these elements.
Organizational Culture Survey
What you can learn from a Culture Survey:
Characteristics of your current culture are measured using indicators in different dimensions, including collaboration, change readiness, trust, innovation, customer focus.
What you can do with what you learn from a Culture Survey:
1. Solve problems: The knowledge about your corporate culture gained from our surveys can be directly applied to projects or corporate change projects.
2. Benchmark: Have an objective reference of your corporate culture, so can see progress and change. Sometimes the total culture is invisible if you're inside an organization, it's difficult to objectively measure and analyze it
What is Corporate Culture? Culture is the shared beliefs and values that drive the behavior of an organization, both individually and as a whole. Cultural norms can be spoken or unspoken, overt or hidden. Culture is the most profound force in an organization, yet the most intangible. Culture influences whether an employee succeeds or fails, and whether a company competes effectively in the marketplace. Culture can hold a company back or lead to great performance and profitability.
Change Your Culture Change Your Corporation
Few things are proven to effectively change your company over the long term as managing corporate culture.
Our clients experience direct relationship between corporate culture and
-
Employee Resilience and Receptivity to Change
-
Customer Focus and Customer Loyalty
-
Employee Commitment, Retention, and Morale
-
Productivity, Profitability, and Competitiveness
-
Innovation, creativity, new product development
-
Company Image and Reputation; Product and Service Quality
Can Organizational Culture be changed?
Yes. Organizational cultures are changed all the time, often with great reward. There are proven and effective models for changing culture. Choosing the most appropriate model is made easier by knowing the culture of your company. Knowing your culture is important in selecting and implementing a reliable change plan.
Not everything can be changed, so it is important to identify hidden liabilities, hazards of changing things that shouldn't be changed. Your company may have valuable attributes |
|
OrganizationalDevelopment.com